Privacy Policy

WHAT DATA DO WE KEEP ABOUT OUR CUSTOMERS?

Not much, is the answer! The only personal data we ask for from customers is their name, country, telephone, fax and e-mail address. It's the stuff you see on the various forms. Of that only the Contact e-mail address is really absolutely essential, we don't mind if people don't want to provide the other stuff.
Any financial data is stored encrypted.
You may view and update any part of your shopping cart when you first create it.
From the moment you enter Admin your activities may be logged. Tracking is via cookie and IP address. This information may be used proactively to develop a profile of your behaviour. It is collected purely for the purpose of ensuring your own security. For example, if you try to login too many times with the wrong password then you may be blocked from further attempts. You cannot enter Admin without cookies enabled.
For information about cookies see the Help file that comes with your browser. As a general rule we only ever use session (memory resident) cookies, they "die" when you close down your browser.

USE OF THIS DATA

We don't have a mailing list and we don't make any sort of mass mailings to customers. We use the Contact e-mail address only when we need to contact a customer. Data such as a customers country and business type is purely for statistical analysis. We keep it so that we can make sure we're targeting our resources in the right places.,
We don't sell data to anyone else. It's just for us!.
Note: SMTP (e-mail) is not an encrypted protocol. When we use an e-mail address it passes across the internet unencrypted...

WHO HAS ACCESS TO THE DATA ABOUT YOU?

No one except employees of Redpath Pacific Ltd. Our web host adesign will have physical access to the servers too of course.  (bit we trust them ;-)  )
" There are no circumstances under which we would pass on any details about a customer to a third-party. Very occasionally we help a customer contact a merchant but we do so only after very carefully considering their request.
LINKS TO OTHER SITES

This Web site may contain some links to other sites. These sites are only of an industry that is similar to this site (Horticultural & Agricultural related) and are owned by Redpath Pacific Ltd.

BUSINESS TRANSITIONS

In the (unlikely) event that Redpath Pacific Limited goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified by prominent notice on our Web site, for 30 days, of any such change in ownership or control of your personal information.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

A WORD ABOUT CUSTOMER DATA

We do not keep customer data beyond the routine back-up of the live database which is made for purely operational reasons.. There are no circumstances under which we would pass on customer data to anyone
If you have any specific questions about Privacy then please feel free to contact us.
Colin Bell
General manager
Redpath Pacific Ltd

Enquire now